APS offers all IT Helpdesk customers state-of-the-art Spam/Virus removal software. Every account comes with complete SPAM protection using three different antiSpam systems (APS trusted systems network, SpamAssassin™, and user definable rules-based spam filtering). The use of these various systems is designed to help you eliminate and remove up-to 95% of junk mail and viruses from your inbox.
How does it work?
Our Spam Filter solution works to minimise the damage spam does to your business. The spam filter system scans every email sent to your account verifying the legitimacy of the email and determining the likelihood of the email containing spam. The system is deployed and administered on the mail server and managed by us ensuring there is no administrative overhead for your organisation. The anti-spam application works to identify spam emails before they reach your email box. Emails are scanned using our internal spam detection and filtering network and SpamAssassin™ a server based mail filtering system. Furthermore, an additional layer of Spam protection can be utilized from enabling the custom spam filters available from your control panel. This multi-pronged approach ensures maximum efficiency in reducing spam to your email box and can reduce spam levels by up-to 95%. Depending on your specific requirements the spam filter can manage email identified as spam in one of two ways:
- Automatic Deletion
Once a particular email has been identified as spam it can automatically be deleted ensuring your staff are never inconvenienced by spam in the workplace. The emails are erased by the mail server and are never delivered to the end user dramatically reducing the presence of spam in your mail box.
- Automatic Tagging and Filtering
The filtering application can be set to automatically tag suspected spam emails, once tagged the email will be delivered to the end user where the Email Programme (such as Microsoft Outlook or Outlook Express) will identify the tag and move the email to your junk folder. In this way emails are never lost but are simply relocated to the users junk folder. The user is then able to browse through the folder on a daily or weekly basis retrieving any emails that maybe of interest or use.
Benefits of Spam Filter
- Fully managed spam prevention system, minimising administrative overhead for your organisation,
- Constant checks for consistent spammers against an independent database of identified spammers,
- Scans email at the mail server, therefore emails identified as spam need never reach your desktop,
- Real-time detection and identification of suspected emails,
- Scalability - from 1 to thousands of mailboxes!
The spam-identification tactics used include:
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header analysis: spammers use a number of tricks to mask their identities, fool you into thinking they've sent a valid mail, or fool you into thinking you must have subscribed at some stage.
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text analysis: again, spam mails often have a characteristic style (to put it politely), and some characteristic disclaimers and CYA text. Our Spam filters can spot these, too.
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blacklists: SpamAssassin™ supports many useful existing blacklists, such as mail-abuse.com, ordb.org or others.
APS also offers Challenge / Response Spam Filtering
APS provides Boxtrapper; a server based software that protects your inbox from spam by forcing all people not on your white list to reply to a verifcation email before they can send mail to you. Once they verify they are human (which is done with simple request of replying to the e-mail) they are added to your white list and they never have to verify again. You are also given the ability to check messages awaiting to be verifed, so that newsletters and other automated mail can be easily added to your white list. The ensures almost 100 percent protection from spam.
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